Shipping policy
🚚 Shipping & Delivery Information
Your order is dispatched directly from Germany with the utmost care.
📦 Our products are carefully and securely packaged for transport and reliably delivered to your shipping address.
📩 Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
🇩🇪 Shipping within Germany
📦 A flat shipping fee of €5.99 applies to orders below €80.00.
💚 Orders of €80.00 or more qualify for free shipping within Germany.
Orders are generally shipped with DHL.
🇪🇺 Shipping to European countries
🇦🇹 Austria
📦 Shipping fee: €15.99
💚 Free shipping on orders of €120.00 or more.
🇧🇪 Belgium, 🇳🇱 the Netherlands, 🇫🇷 France, 🇱🇺 Luxembourg and 🇲🇨 Monaco
📦 Shipping fee: €15.99
💚 Free shipping on orders of €150.00 or more.
🇩🇰 Denmark
📦 Shipping fee: €19.99
💚 Free shipping on orders of €150.00 or more.
🇸🇰 Slovakia
📦 Shipping fee: €26.99
💚 Free shipping on orders of €250.00 or more.
Other delivery countries
The available delivery countries, applicable shipping charges and free-shipping thresholds are displayed during checkout.
🔁 Returns and return shipping costs
Our Cancellation Policy and Refund Policy also apply.
When you validly exercise your right of withdrawal, you are responsible for the direct cost of returning the goods, provided that you were properly informed of this before completing your order.
In the event of a justified complaint concerning damaged, defective or incorrectly delivered goods, we will cover the necessary return shipping costs. Please contact us before returning the goods.
Merely refusing a parcel or failing to collect it from a collection point does not automatically constitute a withdrawal. Please notify us explicitly of your decision to withdraw by email.
If additional shipping costs arise because you are responsible for refusing or failing to collect a parcel, the actual additional costs incurred may be charged to you to the extent permitted by law.
📞 Contact
If you have any questions about your order, delivery or return, please contact us:
Gülhan Altındağ
Anteplim Handel
Röhrer Weg 10
71032 Böblingen
Germany
Email: info@anteplim.de